We are using Atlassian JIRA for bug tracking. I've tried to create a new user, entered his email address (gmail), and everything went fine from UI point of view - no eror message was shown, the user was created succesfully. However, the user has never received an activation email. He is using gmail. He has checked spam folder, etc. So the obvious idea to ry is to re-send an account activation email. However, I cannot find such option in JIRA.
Does anyone know how to re-send user activation email in JIRA bug tracker through UI? Thanks!
It looks like JIRA does not have an option of re-sending account activation email message. However, you could do one of the following:
1) If you are a JIRA Admin, you could always change the password of the specific user and then manually send him an email with JIRA password.
2) Tell the user to click on the forgot password link, and enter their email address - then a new password will be generated and emailed to them.